Permanent Archives

Job details

Job type: Permanent – Full-time
Shift and schedule: Monday to Friday and on call
Location: In person in our Montreal office

Benefits

Life insurance
Disability insurance
Dental care
Paid time off
Casual dress
Extended health care
Company events

Job Description

Kapcharge is seeking a seasoned IT and System Support Administrator with expertise in providing technical support for hardware, software, and security, as well as administering M365 and Azure, developing back-office automation, and assisting with functional testing.

Responsibilities

Maintaining and troubleshooting workstations, network, printers and telephones.
Managing the Helpdesk to support end-users with their technical needs.
Administering and managing M365 services (Exchange Online and Teams).
IT onboarding and offboarding of employees.
Procuring and managing several software applications needed by internal teams.
Working with various IT and software vendors.
Maintaining both hardware and software inventory.
Developing and enforcing retention and backup policies for company files and applications.
Ensuring the security of hardware and software systems by administering antiviruses, managing and creating security policies and roadmaps.
Developing dashboards and automation needs based on Microsoft Teams in cooperation with the Product and Development teams, as well as using Power Platforms.
Assisting the Development Team with functional testing and other technical tasks as required.

We are excited about you if you have

Bachelor’s degree in computer science, information technology, or a related field or equivalent education.
At least 3+ years of experience in IT administration, Microsoft 365, and system support.
Experience with Microsoft 365 services, Exchange Online, IP phones, and Atlassian.
Familiarity with security administration and antivirus management.
Strong knowledge of Azure and SQL Server administration.
Experience with Azure platforms as a service component.
Ability to work in an on-call environment.
Passionate about handling business needs in an innovative and proactive technological manner.
Ability to manage multiple projects simultaneously.
Ability to develop dashboards and automate tasks with Microsoft Power Platform.
Proficient in scripting languages, Powershell and Python.
Experience with functional testing, .NET code.
Experience with electronic payments, payment processing, and PCI.
Excellent communicator and team player.